FAQ's/Help

Forum FAQ's

Welcome to FAQs. We hope that this section will answer most of your queries but please email Editor@Martiansreunited.com if you need further help.

Who is eligible to join Martians Reunited?
Membership of Martians Reunited is open to anyone who is or has been an associate of  Mars, Royal Canin or Wrigley: at any time, anywhere, in any function. It includes people who have retired, those who have left Mars and are still actively engaged in their careers, and current associates.

What languages are in use on the site?
The official language of Martians Reunited is English and all postings, including those on the Discussion Forum, will be in English.

Local groups of Mars associates or former associates are invited to link their websites (which may of course be in any language chosen by their members) to Martians Reunited and to share details of any news, events or initiatives.

Can I check the website out before deciding whether to join?
You are welcome to check out the website and to visit all the public pages before you join.  You can also do a People Search to see who else is a member. For security reasons, you will not be able to see people’s personal or contact details, or members-only content, until you register as a member.

How do you keep my details secure?
We take great care when signing people up to the website to make sure that they are bona fide current or former Mars or Wrigley associates.  For full details see the Register page.

I can't access the site - help!
If you cannot log on to Martians Reunited, check out these two common problems:
1) Are you using a different email address from the one you used when you first joined? if so, try logging on with the address you used when you joined, and then when you have logged in you can update your email address
 2) Are you trying to log on using the AOL web browser? if so, try another browser.  AOL does not work with Martians Reunited, unfortunately.  However, all other major browsers work fine and the site is optimised for all major web browsers including Firefox, Internet Explorer and Chrome.
If you have checked these and still can't get in, email Editor@martiansreunited.com and we will try to help.

I have a new email address - how can I still get the newsletter?
To change the email address that your newsletter goes to and that shows on your personal profile, once you have logged in click on My Profile at the top right of the screen and then click on Edit Profile.  You can then change your email address and add any other information to your profile.

How do I contact another member?
Martians Reunited offers several ways to find and contact other members.  The first step is to check the profile (type the member's name into Search to find their profile). If there are no contact details available there (some people choose not to have their contact details visible to other members) then go to the Message Centre.  There you can send a message to any other member.

First click Compose and then start typing the first few letters of the person's name.  A number of names will appear - choose the one you want. Then type a title for the message and your short message and press Send.  Martians Reunited will send the other person a message straight away telling them that your message is waiting for them. If you don't want to give them your email address you can continue exchanging messages through the Message Centre, but most people share email addresses or phone numbers once they have made contact.

How is the site financed?
Martians Reunited is independent of Mars, although we work in full cooperation. Editors and contributors give their time free and we receive contributions to the costs of hosting and developmenet from advertising on the site (the Mars advertising banners that you see on the site and the newsletter, and Professional Services advertising).  In addition, we have just started a link with Amazon, so that if you buy any books or products through Amazon links on this site, we will receive a small commission. This commission makes no difference to the price you pay, but it will, we hope, help us develop Martians Reunited further in line with changes you tell us that you would like to see.

How can I find other members?

On the Home Page, click on People Search

If you are logged in you will be able to find individual members or search for a group of people.  if you are not logged in or not a member of the site, you can search for people but you will only be able to see their names and not their contact details.

Standard Member Search
View All Members: scroll through and click on a name to get a link to the profile.
Search for a Member: search by first name, last name or both.

Advanced Member Search
You can search for members by gender, nationality, category, country of residence. Or, by using Free Text Search you can search on any aspect of members’ profiles. Just insert the keyword and click Search to get links to relevant profiles